Work With Erica Brown – Fractional COO · Strategic Ops · Events & Growth

I build the backbone of high-growth teams—from chaos to clarity.

👋 Hi I’m Erica

I help founders scale with clarity. With 15+ years of experience across startups, nonprofits, and growth-stage orgs, I build the structure, systems, and teams that turn vision into momentum.

I specialize in systems design, team leadership, program launches, and community building—especially for founder-led teams in need of a strategic, execution-focused partner.

💪 What I Can Help With

🛠️ Ops Leadership

Interim COO or Director of Ops for scaling teams and messy backends

📊 Systems + SOPs

Building sustainable backend operations, playbooks, and workflows

💬 Community + Member Experience

Creating white-glove, high-retention experiences that feel personal

🎯 Event Strategy + Execution

From founder offsites to donor galas—planning, logistics, and follow-through

🧑‍🤝‍🧑 Team Building

Hiring, onboarding, and organizational design with clarity and care

💰 Fundraising & Board Development

Annual campaigns, donor journeys, stewardship, and nonprofit ops

🧠 How I Work

→ People-first, always

I lead with empathy, clarity, and curiosity—building systems that support the humans using them.

→ Strategy + structure = momentum

I connect big-picture vision with process design that actually works and scales.

→ Calm, action-biased, collaborative

I bring steadiness to fast-moving teams—ready to lead or support wherever I’m most useful.

💡 A Few Wins

✅ Scaled a regional nonprofit— Acquired a new facility, expanded programs, and increased donations by 70%

✅ Led Angel Squad operations at Hustle Fund— Improved onboarding and engagement for 1,000+ global members

✅ Built studio infrastructure for a Brooklyn yoga brand—Launched digital offerings and streamlined multi-unit ops

📬 Let’s Connect

Whether you’re building something new or need help making it run better—I’d love to hear what you’re working on.

📩 ericalyyn23@gmail.com — or DM me on LinkedIn

✨ Availability

🕒 Project-based, interim, or fractional work

📍 Based in the U.S. | Remote-ready

⚙️ Ideal for startups, VCs, nonprofits, and growing teams

I love working with values-driven teams who care deeply about what they’re building. Let’s connect.